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Consultation has concluded
The City of Bellingham has introduced a new way for residents to report non-emergency issues. SeeClickFix - both a mobile app and web browser application - allows users to upload photos as they report specific problems, ranging from potholes, damaged street signs and illegal dumping to minor flooding and sidewalk obstruction.
Using the app automatically generates a service request and adds the problem area to an interactive map that is publicly accessible. The service request generates automatic updates on the response, assessment and repair on the SeeClickFix site. Reporting via the app may be done confidentially and anonymously, or by creating an account.
Residents should still phone (360) 778-7700 to report urgent issues such as a broken water main and can still go to the City's Report and Issue webpage to report on separate issues. View SeeClickFix frequently asked questions for more information.
Update: In December 2021, Code Violation Investigation was added as a request category with our Planning and Building Services divisions responding. We hope to add additional City departments to SeeClickFix where possible.
The City of Bellingham has introduced a new way for residents to report non-emergency issues. SeeClickFix - both a mobile app and web browser application - allows users to upload photos as they report specific problems, ranging from potholes, damaged street signs and illegal dumping to minor flooding and sidewalk obstruction.
Using the app automatically generates a service request and adds the problem area to an interactive map that is publicly accessible. The service request generates automatic updates on the response, assessment and repair on the SeeClickFix site. Reporting via the app may be done confidentially and anonymously, or by creating an account.
Residents should still phone (360) 778-7700 to report urgent issues such as a broken water main and can still go to the City's Report and Issue webpage to report on separate issues. View SeeClickFix frequently asked questions for more information.
Update: In December 2021, Code Violation Investigation was added as a request category with our Planning and Building Services divisions responding. We hope to add additional City departments to SeeClickFix where possible.
Please submit a question about this new application and a staff member will respond to you soon.
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How can I tell if an issue I see is one the city is responsible for fixing?
Donni
asked
over 3 years ago
Hi There,
Good question! I work for the City and often don't understand if an issue is actually on private property (like around Bellis Fair Mall), a private utility (like PSE streetlights), or a code enforcement issue rather than something Public Works can fix.
Currently, the most likely things we can address via SeeClickFix match the categories available. If it's in or directly along a public street, it's probably the City's. If it's in a parking lot or shopping area, it may not be. You can always submit the ticket and we'll make that determination.
Keep in mind, Public Works is the only department using SeeClickFix, so if the issue is in a park or greenspace, contact cob.org/parks or review the Additional Reporting Options section of cob.org/fix for reporting options not found on SeeClickFix.
